Terms of Service

Updated 12/10/2020
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Please read these Terms of Service ("Agreement", "Terms of Service") carefully before using http://hellometropolis.com ("the Site") operated by Hello Metropolis ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://hellometropolis.com.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property

The Site and its original content, features and functionality are owned by theFirehoseProject and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.


We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, not withstanding exceptions explicitly outlined in service level licensing agreements.

Links to Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by Hello Metropolis.

Hello Metropolis has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of California, United States, without giving effect to any principles of conflicts of law.

Contact Us

If you have any questions about this Agreement, please contact us.

Email: ken@hellometropolis.com

Phone: (857) 205-9400

Address: 1355 Market St, #488, San Francisco, CA, 94103

What payment options do you accept?

We accept credit card payments, wire transfers and checks. Contact our sales team for details.

Can I leave Metropolis?

Yes, you may choose to not use the Metropolis Platform at any point. Contact our sales team to let them know the final date your team will need access and to cancel your paid tier and we can migrate your current state out of the platform. Cancellations require 30 days notice to stop future charges.

What is the refund policy?

Transactions are not refundable.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.